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Warranty Schön makellos

Schön makellos LIMITED LIFETIME WARRANTY

This product has been manufactured and tested to the highest quality standards by Schön makellos. We offer our customers thoughtfully crafted fixtures & accessories, engineered for enduring performance over years of use.

WHO IS COVERED BY THE WARRANTY

This warranty extends to the original purchaser only. This warranty is not transferable, between homes or owners and is only applicable to residential use.

WHAT IS COVERED BY THE WARRANTY

Schön makellos warranties this product against defects due to material or craftsmanship error during the warranty period: Schön makellos will provide replacement parts at no charge, or at its option, replace any product or part of the product that is deemed defective, under normal installation, use, service and maintenance. If Schön makellos is unable to provide a replacement and repair is not practical or cannot be made in timely fashion, Schön makellos may elect to refund the purchase price in exchange for the return of the product. 

CONDITIONS AND EXCLUSIONS

Like other home fixtures, Schön makellos products will require light maintenance to ensure proper function. We provide you with complete knowledge to perform this maintenance and can also recommend resources if you are unable to fulfil this service.

Schön makellos will not be responsible for product failures due to lack of maintenance or proper use.

The original sales receipt, order number, and/or proof of purchase must be presented at the time of the warranty claim, without exception, for this warranty to be applied to all Schön makellos products.

Schön makellos recommends installing all its products with a licensed, professional plumber. Schön makellos will not be held responsible for any damage or product failure due to improper installation, misuse, or failure to use a licensed professional. Please read your care and maintenance documentation to determine the limits of proper use.

Commercial use will automatically void this warranty.

This warranty is not applicable to Schön makellos products purchased from an unauthorized seller.

NON-APPLICABILITY OF THIS WARRANTY

By the purchase and use of our products, you agree that Schön makellos is not liable for incidental, consequential or special damages associated with the return, replacement, installation or use of your product. This includes freight costs, cartridge replacement, labor, travel time, lost profit, home damages and other contingent liabilities and costs (including, without limitation, costs associated with experts, investigations, analyses, attorneys and other professionals and services).  The Schön makellos warranty is a comprehensive and explicit limit of liability, and all items outside of it are not addressable by or the responsibility of Schön makellos Certain states have variances regarding implied warranties and in those situations we remain fully compliant.

Schön makellos makes no implication that products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine local code compliance. This warranty extends to the original purchaser and first consumer.

If you are a homeowner please contact a Schön makellos Customer Service Representative at: customercare@schonmakellos.com 

Care of Stainless Steel Faucets and Accessories

A Schön makellos Stainless Steel Product is a finely crafted fixture, comprised of the finest materials available. As a combination of Grade SS 304 Investments Cast parts for immense durability, and type 304 steel for corrosion resistance and rustproofing, our products are incomparable. Like most other fine products, they do require light maintenance to continue optimal performance.

If you ever see white calcification on your product surface, it is generally the result of minerals in your local water supply. It can be easily wiped away using the prescribed cleaning methods below.

Stainless steel products should be rinsed and dried after each use, and wiped with a mild cleaner approximately once per week. We recommend Bio-Clean for cleaning all Schön makellos products.

 DO’s:

Lightly rinse and wipe down your product after use. The soft dishtowel is perfect for maintaining your fixture. Leaving standing water on the surface can cause discolouration.

Once each week, use a mild, bleach free cleaner and a sponge to wipe your product and remove any unseen buildup.

For sanitation purposes, we recommend regularly disinfecting your product with a light bleach solution, pre-packaged disinfectant wipes, or other mild anti-bacterial solutions. Ensure that you thoroughly rinse your product to alleviate any residue or buildup.

Have your water quality checked. Hard water can cause buildup that can break down the protective surface of your product and cause rusting.

DONT’s:

Using metal scouring pads on your product can not only cause rust and scratches, but can also lead to discolouring on your product’s surface. Do not use metal scouring pads.

Do not expose your product, especially to strong staining pigments such as coffee or tea. Chlorine-based chemicals (such as bleach) should not be left in contact with your product, and should be heavily rinsed from the surface.

Schön makellos will not be responsible for product failures due to lack of maintenance or proper use. Schön makellos is not responsible for installation/any civil construction work required during installation of the new products or replacement/repairing of old products. Improper/wrong installation of the products automatically terminates and nullifies the warranty and the warranty does not cover problems arising from low water pressure, more than recommended water pressure, and wear and tear, impurities/hardness beyond the  norms  of  drinking  water  or  improper  care  and  cleaning. The warranty shall not be applicable, in case, if the defect is caused due to improper installation, undesirable working environments such as contaminated water, hardness of water beyond the acceptable limits of drinking water or even by improper handling. Schön makellos  shall repair/replace defective components (after examination by authorised technician) on either chargeable basis or free of charge, as is decided by Schön makellos CARE. For better performance of the product, water pressure should be between 1.5 bar  to  2.5 bar. Schön makellos reserves the right to examine product in question, and its installation, prior to replacement and will replace free of charge any part that proves defective in material and manufacturing workmanship under normal installation, use and service. In the event of any repairs/replacement of any part of the product, the warranty shall thereafter continue and remain in force only for the unexpired period of the warranty. Any time consumed for the repair/ replacement of parts including transit of the product or its parts or any period during which the product has not been used whether under warranty or otherwise shall not be excluded from the warranty period and no extension of the warranty period will be granted.This warranty does not include payment of or responsibility for any taxes and levies, as applicable assessed to the parts supplied or repaired during the warranty period. In the event of non-availability of components or parts due to any reason whatsoever, neither Schön makellos nor its dealer will be responsible or liable for any delay caused in the service/repair of the product. In the event that the same model is not available for replacement, Schön makes will replace the defective product with an equivalent model. Schön makellos's liability shall not exceed the purchase price of the product under any circumstances. Improper care and cleaning will void the warranty.

 Caution!

Do not over tighten the faucets to the wall/wash basin.

The installation of the product must be performed by qualified specialists.

Schön makellos products are warranted to be free of defects in the material and workmanship for the period of time set forth in the warranty coverage chart as detailed below, commencing from date of sale to the original purchaser.

Warranty Coverage:

For product support and warranty coverage, contact your dealer, write to Schön makellos  or register @ www.schonmakellos.com/contact.php