Warranty Schön makellos
Schön makellos LIMITED LIFETIME WARRANTY
This product has been manufactured and tested to the highest quality standards by Schön makellos. We offer our customers thoughtfully crafted fixtures & accessories, engineered for enduring performance over years of use.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original purchaser only. This warranty is not transferable, between homes or owners and is only applicable to residential use for personal household use. Please note that this warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
Schön makellos warranties this product against defects due to material or craftsmanship error during the warranty period: Schön makellos will provide replacement parts at no charge, or at its option, replace any product or part of the product that is deemed defective, under normal installation, use, service and maintenance. If Schön makellos is unable to provide a replacement and repair is not practical or cannot be made in timely fashion, Schön makellos may elect to refund the purchase price in exchange for the return of the product.
CONDITIONS AND EXCLUSIONS
All repairs or replacements of the product will be conducted off-site exclusively. We do not offer on-site services. Please be aware that transportation costs, installation charges, and any other associated expenses such as diagnosis or replacement of component parts or faucets are not covered under product replacement.
Schön makellos reserves the right to inspect the product and its installation before proceeding with any replacement. Please note that any accessories or surface finishes are not included in the warranty coverage.
This warranty does not extend to outdoor installations or the commercial use of any Anupam sink product. Furthermore, it does not cover breakage, dents, rust, scratches, or any complimentary gifts included with the purchase. All incidental or consequential damages are expressly excluded from coverage.
Anupam reserves the right to modify, change, or update the warranty policy at any time. For the most current and comprehensive warranty information, please visit www.schonmakellos.com/warranty.
Like other home fixtures, Schön makellos products will require light maintenance to ensure proper function. We provide you with complete knowledge to perform this maintenance and can also recommend resources if you are unable to fulfil this service.
Schön makellos will not be responsible for product failures due to lack of maintenance or proper use. Schön makellos is not responsible for installation/any civil construction work required during installation of the new products or replacement/repairing of old products. Improper/wrong installation of the products automatically terminates and nullifies the warranty and the warranty does not cover problems arising from low water pressure, more than recommended water pressure, and wear and tear, impurities/hardness beyond the norms of drinking water or improper care and cleaning. The warranty shall not be applicable, in case, if the defect is caused due to improper installation, undesirable working environments such as contaminated water, hardness of water beyond the acceptable limits of drinking water or even by improper handling.
Schön makellos shall repair/replace defective components (after examination by authorised technician) on either chargeable basis or free of charge, as is decided by Schön makellos CARE. For better performance of the product, water pressure should be between 1.5 bar to 2.5 bar. Schön makellos reserves the right to examine product in question, and its installation, prior to replacement and will replace free of charge any part that proves defective in material and manufacturing workmanship under normal installation, use and service. In the event of any repairs/replacement of any part of the product, the warranty shall thereafter continue and remain in force only for the unexpired period of the warranty. Any time consumed for the repair/ replacement of parts including transit of the product or its parts or any period during which the product has not been used whether under warranty or otherwise shall not be excluded from the warranty period and no extension of the warranty period will be granted.
This warranty does not include payment of or responsibility for any taxes and levies, as applicable assessed to the parts supplied or repaired during the warranty period. In the event of non-availability of components or parts due to any reason whatsoever, neither Schön makellos nor its dealer will be responsible or liable for any delay caused in the service/repair of the product. In the event that the same model is not available for replacement, Schön makellos will replace the defective product with an equivalent model. Schön makellos’s liability shall not exceed the purchase price of the product under any circumstances. Improper care and cleaning will void the warranty.
The original sales receipt, order number, and/or proof of purchase must be presented at the time of the warranty claim, without exception, for this warranty to be applied to all Schön makellos products.
Schön makellos recommends installing all its products with a licensed, professional plumber. Schön makellos will not be held responsible for any damage or product failure due to improper installation, misuse, or failure to use a licensed professional. Please read your care and maintenance documentation to determine the limits of proper use.
Commercial use will automatically void this warranty.
This warranty is not applicable to Schön makellos products purchased from an unauthorised seller.
NON-APPLICABILITY OF THIS WARRANTY
By the purchase and use of our products, you agree that Schön makellos is not liable for incidental, consequential or special damages associated with the return, replacement, installation or use of your product. This includes freight costs, cartridge replacement, labor, travel time, lost profit, home damages and other contingent liabilities and costs (including, without limitation, costs associated with experts, investigations, analyses, attorneys and other professionals and services). The Schön makellos warranty is a comprehensive and explicit limit of liability, and all items outside of it are not addressable by or the responsibility of Schön makellos Certain states have variances regarding implied warranties and in those situations we remain fully compliant.
Please note that the warranty will be void if the product is not used according to the recommended application. It also does not apply in cases of product failure due to specific unusual conditions such as water logging, misuse, transit damage, lightning, acts of God, or while in transit to or from the service centre. Any charges incurred for services outside the scope of the warranty are not covered.
This warranty is deemed to have been issued in Delhi, State of NCT Delhi, and any matters arising from or related to this warranty shall be subject to the exclusive jurisdiction of the courts in Delhi. Inspection and test reports conducted at Schön makellos’s factory/service centre will be considered final and binding for determining defects, required repairs/alterations, or certifying the working condition of the goods thereafter.
Schön makellos makes no implication that products comply with any or all local building or plumbing codes. It is the consumer’s responsibility to determine local code compliance. This warranty extends to the original purchaser and first consumer only.
If you are a homeowner please contact a Schön makellos Customer Service Representative at: customercare@schonmakellos.com
Caution!
Do not over tighten the faucets to the wall/wash basin.
The installation of the product must be performed by qualified specialists.
Schön makellos products are warranted to be free of defects in the material and workmanship for the period of time set forth in the warranty coverage chart as detailed below, commencing from date of sale to the original purchaser.
Warranty Coverage:
Faucet Warranty Chart | ||
Product Category | Domestic Use Warranty Period | Commercial Use Warranty Period |
Fittings (Faucet/Diverters/Concealed Bodies/
Wall Mixer/Basin Mixer) | 5 Years | 01 Year |
Pressmatic Faucets | 01 Year | 01 Year |
ABS – Overhead Shower/Rain Shower/ Hand Shower | 01 Year | – |
Stainless Steel 304 /Brass – Overhead Shower/ Rain Shower/ Hand Shower | 02 Years | – |
Health Faucet – ABS/ Stainless Steel 304 | 01 Year | 01 Year |
Small Angle Valves | 5 Years | 01 Year |
Accessories, Flexible Hose Pipe, Holders, | 01 Year | – |
Connection Tubes, Arms | 01 Year |
|
Consumable Parts like Battery, Aerators | NIL | NIL |
For product support and warranty coverage, contact your dealer, write to Schön makellos or register @ www.schonmakellos.com/contact.php
For Warranty service, please contact Customer Care Representative at :
E mail : customercare@schonmakellos.com
Phone : +91 8010527909